The survival and establishment of sustainable business based on long term client relationships will be more dependent on consulting service providers in developing or acquiring the leading edge knowledge and expertise that customers are demanding on an ever rapid obsolescence of technology. Telecom decision-makers first responsibility is to ensure that the resilience of services is of the highest order. This will lead the telecom industry facing relentless pressure on price and technological complexities continue to intensify. In spite of this, as networks geared to become more

Indeed, as operators increasingly rely on intelligent applications to generate value for their clients, the importance of systems in the provision of telecom services will continue to climb. ACS  will be able to advise not only on solution deployment but also on implementation and integration issues, outsourcing and implementation capabilities.

However, we are developing and thriving more and more by enhancing our capability, resources, & technical expertise in a fashion not only tailored for the operator but for the vendors and subscribers as well., By providing Consultancy Services for Network Planning , Acceptance , Project Management , Procurement , Specification , Project Planning , Project Pricing and Tendering .

Our ACS service offering will include determining systems requirement, architecture development, technical specifications, test plans, and quality assurance programs. We also evaluate the efficiency, capacity and maintainability of your existing system or required system and recommend changes to maximize its operability.

Our model process in our ACS service portfolio is the following:

1. Customer and System Requirement. Identifying and defining the customer requirement is the most important task in systems engineering. The process includes identifying customers, understanding customer needs, establishing the need for change, discovering requirements and defining system functions. We perform requirements analysis to ensure that our customer's needs are properly addressed. Our experts will be working with the customer to determine the goals of the system.
2. Study other Options. Options are analyze and evaluated accordingly to test its performance, cost and risk. Our ACS services will work to reduce unnecessary or unintended interactions to reduce costs and overhead.
3. Model the System. Running systems models simplifies requirements, reveals bottlenecks and fragmented activities, reduces cost and exposes duplication of efforts.
4. Integrate. Integration means planning and designing interfaces and bringing system elements together so they can work as a whole. This requires extensive communication and coordination.
5. Launching. Running the system and producing outputs -- making the system do what it was intended to do.
6. System Performance Assessment. Performance is assessed using evaluation criteria, technical performance measures and measures -- measurement is the key. If you cannot measure it, you cannot control it. If you cannot control it, you cannot improve it.
7. Re-evaluation. Re-evaluation should be a continual and interactive process with many parallel loops.
8. Tuning. Fine tuning the system will ensure that the solution will be working at its optimum with customer requirement religiously address.

Systems Requirement. We develop telecommunications systems functional requirement commensurate to customer's requirement which will provide benchmark evaluation of designs, specifications and vendor proposal.

Design and Specifications. Upon completing the development of system requirement, we will develop detailed specifications and technical documentations to be utilized in the systems development and systems procurement or both. The development of specification will include the following:

• System–level design
• Equipment specifications
• Installation requirements – expertise & workforce
• Acceptance criteria
• Quality control requirement
• Checklist for post-installations
• Block and level diagrams (for procurement and  installation)

Systems Procurement. We assess and recommend a vendor that is best qualified to develop your system. Our experts can develop a Request for Proposal (RFP) that details requirement of project, its functional requirement and specifications for bidders. The content of the RFP will include the following:

• Responsibilities of selected contractors
• Management requirements
• Project deliverables
• Project schedule
• Test and acceptance plan
• Product assurance requirements
• Documentation
• Training programs for the customer

Project Management. After concluding the bidding selection process, we manage the development and implementation of the system which will include the following:

• Project implementation plan
• Review of design
• Evaluate and verify accuracy of specifications – response to RFP
• Costing & scheduling management
• Oversight of installation, testing, and acceptance

Assessment of Operation and Business Process Analysis

The efficiency of corporate business rules can best qualified by a thorough assessment and analysis of operation practices and business processes. This task will include evaluation of existing technical operations with respect to efficiency, capacity, quality, maintainability and technology use. We focused on an approach of identifying critical issues and opportunities for improvement, to meet the real needs of individual customer or organizations both required and possible. Our experts can make recommendations on workflow, technology and other changes that can be implemented to improve overall operational efficiency and quality.

ACS portfolio help client’s ability to improve their operations to achieve significant bottom-line benefits. We tackle operational improvement decisively, recognizing that business processes operate in an interrelated fashion - a system, identify opportunities for dramatic improvement, and to capture the value in systemic change, rather than symptom suppression. We understand the importance of operational assessment and workflow analysis as a pre-requisite and enabler of any improvements. You can only initiate improvements if you know what the situation is. We can assist you in conducting an on-site assessment of your enterprise/network to determine any significant issues and to provide detailed recommendations for improvements.

Considering such magnitude of complex and highly specialize process in areas like enterprise/network capability-evaluation, product and process technology, process design, process control methodologies, system disciplines and deliverables. This necessitates an operational assessment involving personnel with an extensive, sophisticated knowledge of service/product and process as well as effective process control methodologies, along with others capable of making profound organizational and commercial judgments that is where ADEED ES can stand firm to humbly offer you.

Risk Assessment. A risk assessment will provide a full understanding to possible exposure of business to information security issues, and the cost of that exposure if things go wrong (i.e. force majeure, failure of project implementation, billing fraud).

This approach ensures that strategies can be put in place to mitigate business risk. A breach of security can cause undetermined cost of damage. Its Impacts on infrastructure, the potential loss of business, the loss of custom, negative brand impacts, media coverage, loss of production time and business information are destructive and costly for your business.

ACS  will classify all information and information processing assets in the organization, based on their criticality to its business. We do the risk assessment in order to identify and evaluate risks to these critical assets, based on a well defined Risk Assessment methodology. We determine acceptable levels of Risk and develop a detailed Risk Treatment Plan to treat all unacceptable Risks.

Business Continuity Planning. A Business Continuity Plan sets out clear roles and responsibilities to ensure business continuity and services are uninterrupted. It defines number of contingency plans that will enable important business operations to continue in the most difficult condition, such as failure of a vital system or other network equipment. The plan will identify all the requirements critical to keeping the business continuously running and includes processes to keep downtime to customers and employees at a minimum level. Indeed, it is about making sure that a crisis is managed effectively before it escalates to a disaster.

In fact businesses are operating in a world full of risk and uncertainty, yet identifying and managing risk is still often poorly understood. Businesses will survive if they have a Business Continuity Plan in place and central to their business culture and updated in line regularly with their business plan and mission and employees are aware of it.

The success in business is as much about protection as growth, that means creating a business with the flexibility to sustain operation in changing conditions and strong enough to survive should a disaster strike. It is critical to withstand under severe incidents and to briefly re-open for 'business as usual.'

Disaster Recovery Planning. With the rapid technology evolution, businesses depend heavily on technology and automated systems, and their disruption even for a short period of time could cause severe financial loss and threaten survival. Whereas the continued operations of an organization depend on management’s awareness of potential disasters, their ability to develop a plan to minimize disruptions of critical functions and the capability to efficiently recover operations expediently and successfully as quickly as possible.

ACS  will develop disaster recovery plan to protect businesses in the event that all or part of its activities and computer services are rendered unusable. A disaster recovery plan which details the comprehensive statement of consistent actions to be undertaken before, during and after a disaster, a well documented plan and tested to ensure the continuity of operations and availability of critical resources in the event of a disaster. The bottom line here is preparedness. Planning should be aimed at minimizing the disruption of operations and ensure some level of organizational stability and an orderly recovery after a disaster. We analyze businesses vulnerability to disasters and failures - and provide recommendations for effective, fast responses - allowing you to reduce your organization's susceptibility to disastrous situations.

Strategy Development. "Strategy" and "tactics" is one of the most common confusing words in strategy development. Strategy is something broader, an overall picture that guides the use of these tools towards achieving clear goals. Strategy is a strong and well grounded assessment of where you are, where you want to go, and how you can get there. While tactics are specific small actions -- petitions, writing letters, protesting, etc.

ACS portfolio will develop any strategy that must begin with a sense of its goals or requirements. We develop a specific business and organizational initiatives or undertakings necessary to achieve desired business results. In delivering business strategy, we have to define a number of supporting strategies, such as a technology strategy, a marketing strategy, a financial strategy, and hopefully a people strategy. A people strategy normally includes issues such as recruitment, assessment, development, leadership, and succession planning. Training and development typically not covered; therefore, you may need to specify a separate training and development strategy for your organization. Ensuring that in the process of doing so, we would be able to draw a straight line from the business strategy to the people strategy to the training and development strategy to the desired business results.

As with any long journey, strategy needs to be evaluated revisiting each of the items detailed aiming at the right audiences are reaching them. It is important to be able to make corrections along the way and to discard those elements of the strategy that doesn't work once they are actually put into practice. It’s important to understand business choices and make informed decisions that will work today and are aligned with future business directions.

No strategy implements itself. When launching or extending an initiative, you’re changing the process in your organization. Indeed, the technologies, management systems and structures, competencies and culture also will experience changes. As developers, we must choose whether to try to manage these changes or let them nurture on their own.

Many will disagree that developing strategy is as much an art as it is a science. Just because every organization is diverse, strategy development can not follow a one-size, one-method-fits-all, lock-step approach. Instead, workplace learning and performance practitioners must approach strategy as an interactive process; as a road to be explored with twists and turns, side excursions, and bumps along the way.

Corporate Planning. Corporate Planning are where the people who think long-term. While other departments concentrate on the operational details of the here and now, Corporate Planners are thinking 5 and 15 years ahead, and making sure that is doing the right things now to ensure a better tomorrow.

Corporate Planning provides excellent and coordinated administrative support to facilitate the achievement of the business's corporate strategic objectives. The strategy details the main objectives and priorities for the coming years. The plan provides detailed information on the specific work to be undertaken to support the main objectives and priorities. Similarly, it also provides financial data and information on corporate performance against targets for the previous year. The Plan covers first year of the strategy period. Following a series of consultation with stakeholders, we will develop and produce the Corporate Strategy and Plan.

ACS  will develop medium and long-term corporate plans and carry out studies and investigation to ensure an outcomes-based approach to planning and a strategic allocation of resources to defined priorities. This will promote the following strategic priorities:

1. Maintain a strategic corporate goal and objectives and policy developments.
2. Provide information, analysis and advice in support of policy development in the organization, including the modeling of policy and planning options.
3. Provide adaptable support, within a strategic framework, for corporate initiatives which require cross-functional project management; and to evaluate and assess potential projects.
4. Develop, coordinate and implement corporate and operational planning processes.
5. Assist in developing strategic objectives, and translate these through detailed planning to the operational stage.

With the current competitive telecom market, it has given an increased role and responsibility to service delivery and overall development. This new role is underpinned by a transformed planning framework, which places emphasis on prioritization, alignment to critical development needs, and the monitoring and measurement of achievement.

Key Performance Indicator (KPI). When a business has analyzed its task, identified all its stakeholders, and defined its goals, it requires a way to measure development toward those goals and Key Performance Indicators are those measurements. KPI's also known as Key Success Indicators (KSI), assist a business determine and measure progress toward organizational goals.

ACS will assist in the development or selecting whatever desired Key Performance Indicators. It must reflect the business goals, they must be vital to its success, and they must be measurable. KPI are normally long-term considerations; and the definition and how they are being evaluated do not change often. The objectives for a particular Key Performance Indicator may change as the business objective change, or as it get closer to achieving a goal. Key Performance Indicators are measurable, agreed to earlier, that reflect the critical success factors of a business. They will differ depending on the organization.

We will define set of values used to measure against corporate KPI. These raw sets of values will be fed to systems to summarize information against are called indicators. Indicators identifiable as possible candidates for KPI’s can be summarized into the following sub-categories:

1. Quantitative indicators which can be presented as a number.
2. Practical indicators that interface with existing company processes.
3. Directional indicators specifying whether an organization is getting better or not.
4. Actionable indicators are sufficiently in an organization's control to effect change.

Upon establishing a well define KPI, reflecting corporate goals, something that can measured, it can be utilized as a performance management tool. KPIs will provide every concern individual in the organization a clear overview of what is important, of what they need to make happen. We will utilize it to manage performance. We will ensure that everything that people in your organization do is focused on meeting or exceeding those Key Performance Indicators.

Benchmarking. The term benchmark was originally a surveying terminology. It is a distinct mark placed on a wall, building or rock that is used as a reference point to determine elevation and position in topography surveys. Nowadays, we use a benchmark in much the same way - to select a reference point to make measurements. It becomes a standard that we measure ourselves too.

With the evolution of industrialization, many companies and other large organizations have embraced benchmarking as an important, systematic methodology for achieving the organization's strategic objectives. The manner of improving performance by constantly identifying, understanding, and adapting excellent practices and processes found inside and outside the business.

We will focus on how to improve any given business process by taking advantage of the "best practices" rather than merely measuring the best performance. Best practices are the cause of best performance. Analyzing best practices provides the greatest opportunity for gaining a strategic, operational, and financial advantage in business.

ACS  will provide the systematic discipline of benchmarking focused on identifying, studying, analyzing, and adapting best practices and implementing the results. In order to constantly get the most value from the benchmarking process, senior management may discover the need for a significant culture change. Fundamental in the keenness to concentrate on best practice is the willingness to transcend the commonly ingrained "not invented here" culture. It ultimately means embracing a robust enthusiasm for finding and adapting ideas and techniques outside the organization.

Our benchmarking is the best used methodology and can be described as a framework for strategic planning, once elements of study are determined, metrics can be applied to the key success factors (KSFs) of the business and these "benchmarks" are then used to develop future quality and business initiatives for the firm to enhance its overall competitive position.

Our expertise in benchmarking will deliver a positive influence which will extend beyond improving a particular business process. It also encourages the emergence and evolution of a "learning culture" throughout the enterprise - a key to constant development, total quality, and competitiveness over the long term.